Subscription cancellation
Where cancellation is available, members can request it through the available billing/account controls or by contacting Astrid Club. Cancellation normally stops future eligible renewals; it does not automatically reverse charges already completed.
Refund requests
Refund requests are reviewed based on the purchase, service already delivered, applicable law and payment-provider rules. Approved refunds are returned through the original payment method where possible.
Custom services
Custom meal-plan work may begin after payment and questionnaire submission. Refund eligibility can be affected once personalized work has started or been delivered, subject to applicable consumer law.
Payment disputes
Please contact Astrid Club first if a billing issue can be resolved directly. Fraudulent or duplicate charges will be investigated promptly.
Last updated: September 2026